Conversation intelligence turns sales calls into structured data and coaching opportunities. Transcripts, speaker diarization, sentiment, objection tags, and moments (pricing, next steps) feed dashboards and alerts, helping reps improve talk-time balance, objection handling, and commitment-setting. When integrated with CRM, these insights convert into higher win rates and faster cycles.
Talk ratio, question rate, monologue flags, soft skills (hedging, empathy).
Playbook compliance, objection heatmap, next-step hygiene, meeting outcomes.
Competitor mentions, pricing pressure trends, feature gaps to route to product.
We deploy conversation intelligence with dashboards, alerts, and coaching workflows tailored to your motion.
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