Executives buy outcomes; procurement approves details. Give both what they need by pairing an outcome‑first executive summary with a procurement‑first appendix. The appendix should answer common questions fast and reduce redlines—with clear, auditable information.
Link to the DPA, SLAs, uptime/status page, renewal policy, support tiers, and security appendix. Provide a one‑line description for each to reduce hunting.
Controls matrix (SOC2/ISO), data flows, encryption standards, identity/SSO/SCIM, audit trails, incident process, and pen‑test summary (under NDA).
For each official integration: scopes/permissions, performance impact, failure modes, observability, and support responsibility. Include architecture diagrams if possible.
Price caps (e.g., lower of 3% or CPI for same scope), multi‑year options, scope change triggers, and how pilot fees roll into production.
Won’t more detail slow things down? Not if it’s organized. Make the appendix skimmable and linkable. Executives still get a one‑page outcome summary up front.
We assemble standardized, linkable appendix packs that shorten enterprise cycles.
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