Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

1. Introduction

Expandia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website expandia.ch and use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information when you:

  • Fill out contact forms or request consultations
  • Subscribe to our newsletter or blog updates
  • Download resources or whitepapers
  • Engage with our sales development services
  • Communicate with us via email or phone

This information may include:

  • Name and job title
  • Email address and phone number
  • Company name and industry
  • Website URL and business information
  • Sales and marketing requirements

2.2 Technical Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide lead generation, sales development, and consulting services
  • Communication: To respond to inquiries and provide customer support
  • Marketing: To send relevant business information and service updates (with your consent)
  • Analytics: To analyze website usage and improve our services
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: To process payments and manage business relationships

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who assist in delivering our services (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@expandia.ch.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Expandia

Email: privacy@expandia.ch

General Email: hello@expandia.ch

Website: https://expandia.ch